Administrative Intelligence

when anyone, anywhere, reaches out for help
Michelle Torres, MBA
Network Admin ·
3
Notifications
Mark all read
Staffing Alert — Unit 2-East night shift below minimum. 2 nurses needed by 23:00.
8 min ago
Compliance — Joint Commission survey in 14 days. 3 open items remaining.
22 min ago
Revenue Cycle — 3 claims pending >30 days, $47K at risk. Follow-up required.
41 min ago
THE COUNCIL
W
O
R
C
P
T
FACILITY: DEMO MODE
VETO GATE: CLEAR
PHOENIX ACTIVE
HIPAA · 42 CFR Part 2
Fresh
Council operating normally

Administrative Brief

The Council ·
3 items require immediate attention -- all other systems nominal (3 signals)
Staffing gap (Unit 2-East) -- Night shift below minimum, 2 RNs needed by 23:00 Action Required →
Compliance audit (Joint Commission) -- Survey in 14 days, 3 open items remaining Review Prep →
Revenue cycle (Billing) -- 3 claims pending >30 days, $47K at risk Review Claims →
Key Performance Indicators 6 metrics
Bed Occupancy
87%
↑ 3% from last week · Goal: 92%
Staff Coverage
94%
2 open shifts this week
Revenue/Bed/Day
$1,247
↑ $42 from last month
Avg Length of Stay
18.4 days
↓ 1.2 from Q3
Incident Reports
3 pending
oldest: 48 hours
Council Confidence
91%
6/6 doctors participating
Required Actions 4 items
Night Shift Staffing -- Unit 2-East
Critical Coverage Gap: Unit 2-East needs 2 nurses by 23:00 tonight. Current projection is 1:8 nurse-to-patient ratio vs regulatory minimum of 1:6. Float pool and on-call list available.
Details →
W
C
T
Incident Reports -- 3 Pending Review
Review Overdue: 3 incident reports pending review. Oldest is 48 hours old. Regulatory requirement: review within 72 hours. Assign compliance officer to clear queue.
C
R
Payer Contract -- BlueCross Renewal
Contract Expiring: BlueCross Anthem renewal due in 21 days. Current contract covers 34% of patient volume. Finance team should begin negotiation prep.
Documentation Current -- Joint Commission Prep On Track
All required documentation is current. Training certificates verified. Policy manual updated within last 30 days. Mock survey scheduled for next week.
View Compliance Dashboard →

Workforce Management

Last updated: 2 min ago
Total Staff
127
Across all facilities
On Shift
42
Day shift active
Open Positions
5
3 clinical, 2 admin
Overtime Hours
34 hrs
↓ 8 from last period
Staff Member Role Shift Status Cert Due
SC
Sarah Chen
RN · Unit 2-East
Registered Nurse Day (07:00-19:00) On Shift Aug 2026
MJ
Marcus Johnson
LPC · Counseling
Licensed Counselor Day (08:00-17:00) On Shift Dec 2026
LW
Lisa Wong
LCSW · Social Work
Social Worker Day (08:00-17:00) On Shift Mar 2027
DK
David Kim
CNA · Unit 1-West
Nursing Assistant Day (07:00-19:00) On Shift Overdue
JM
Jennifer Martinez
RN · Intake
Registered Nurse PTO On Leave Oct 2026
RT
Robert Taylor
MD · Medical Director
Physician On Call Available Jun 2026

Compliance & Audit

Joint Commission Survey: 14 days
Overall Score
94%
Target: 95%
Open Items
3
Down from 7 last month
Days to Audit
14
Joint Commission
Training Complete
97%
4 staff pending renewal
Compliance Checklist
HIPAA Privacy Training -- Annual
All staff completed · Last update: March 15, 2026
Complete
Policy Manual Review -- Quarterly
Updated March 1, 2026 · Next review: June 2026
Complete
Fire Safety Drill -- Monthly
Last drill: Feb 28 · Next due: March 31, 2026
Due Soon
Medication Storage Audit
1 finding from last audit · Corrective action in progress
In Progress
Staff CPR/BLS Certifications
1 staff member overdue · David Kim, CNA · Renewal scheduled April 2
Overdue

Revenue Cycle

Period: March 2026
Monthly Revenue
$487K
↑ 6% from Feb
AR Days
28 days
Target: <30 days
Clean Claim Rate
96%
Industry avg: 90%
Denied Claims
7
$23K total value
Claim ID Patient Payer Amount Age Status
CLM-2026-0847 R. Garcia BlueCross Anthem $18,400 35 days Aged
CLM-2026-0851 M. Lopez Aetna $12,800 32 days Aged
CLM-2026-0863 T. Johnson UnitedHealthcare $15,750 31 days Pending
CLM-2026-0889 K. Williams Medicare $9,200 14 days Processing
CLM-2026-0901 A. Park Medicaid $7,600 7 days Processing

Settings

MT
Michelle Torres, MBA
Network Administrator · Admin Portal
michelle.torres@recoveryfacility.org
Role-Based Access Control (RBAC)
Admin Portal
FULL ACCESS
Clinical Portal
READ ONLY
Executive Portal
NO ACCESS
Patient Portal
NO ACCESS
Dark Mode
Toggle between light and dark themes
Logged in as Michelle Torres, MBA · Admin portal session active  • ACTIVE

Log Out?

You'll need to sign in again to access the Admin Portal.

recovery network ai supports — not replaces — licensed clinical judgment
all activity encrypted under HIPAA, SOC 2, and GDPR